Terms and Conditions for Fort Lauderdale-Car Service

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer” or “You”) and Fort Lauderdale-Car Service (“Company,” “We,” or “Us”). By using our services (“Services”), you agree to abide by these Terms. If you disagree with these Terms, you should stop using our Services immediately. Additional terms, including our Privacy Policy and Terms of Use, may apply and are available on our website at https://fortlauderdale-carservice.com/.

2. Modifications to Terms

Fort Lauderdale-Car Service reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Services following any updates signifies your acceptance of the revised Terms. We encourage you to review these Terms regularly to stay updated on any changes. 

3. Pricing Policy

All rates provided by Fort Lauderdale-Car Service may be adjusted at any time without prior notice, especially during peak periods like holidays or special events.

4. Rate Estimates

The fare quoted at the time of booking is an estimate based on the details you provided. Additional charges may apply for tolls, gratuities, waiting time, or extra stops, which are not included in the initial estimate and will increase your final fare.

5. Additional Charges

Any modifications to your itinerary after the pick-up may result in additional charges. It is advised to confirm the revised fare with your driver or by contacting our office at (954) 666-1067 before proceeding.

6. Tolls

Your driver will choose the safest and fastest route to your destination, which may include toll roads. Passengers are responsible for covering all tolls incurred during the trip. The driver will inform you of any toll charges upon arrival at your destination, and they will be added to your final bill.

7. Gratuity

A mandatory gratuity of 20% will be added to the fare for Sedan, Luxury Sedan, Mini-Van, SUV, Limousine, or Van services.

8. Waiting Time

Waiting time is billed in 15-minute increments based on the hourly rate of the reserved vehicle. Charges apply for delays caused by passengers or additional stops, except in cases of flight or luggage delays during airport pick-ups.

9. Additional Stops

Any additional stops not included in the original fare estimate will incur extra charges based on the distance deviated from the original route. To obtain a precise quote for extra stops, please contact a reservationist at (954) 666-1067.

10. Airport Parking Fees

Airport parking fees will be added to your fare when booking an airport pick-up. These fees are determined by the Port Authority’s parking rates.

11. Cancellation and No-Show Policy

Cancellation: To avoid cancellation fees, customers must cancel their reservation at least 24 hours in advance by contacting us via email at Info@fortlauderdale-carservice.com or by phone at (954) 666-1067.

No-Shows: If we are unable to reach you or your contact person within 15 minutes of the scheduled pick-up time, the ride will be considered a no-show, and a no-show fee may be charged.

12. Change Policy

All reservation changes must be made at least 3 hours prior to the scheduled pick-up time via phone, email, or our website. Failure to make changes within this timeframe may result in cancellation charges.

13. Credit Card Policy

When paying by credit card, a pre-authorization hold of 150% of the estimated fare will be placed on the card to cover tolls, gratuities, additional stops, and waiting time. This hold is released after payment is processed, typically within 3-5 business days.

The actual credit card used for the reservation must be presented to the driver at pick-up, along with valid identification. All signatures and card details must match for the card to be accepted.

14. Accepted Payment Methods

Fort Lauderdale-Car Service accepts the following payment methods:

• American Express®
• VISA®
• MasterCard®
• Discover®
• PayPal

Please note that online-only or virtual credit cards are not accepted.

15. Rates and Billing

All rates are subject to audit post-trip to correct any discrepancies. Additional fees for tolls, parking, extra stops, and waiting time will be added as necessary. Rates are inclusive of taxes.

16. Affiliate Service Policy

We may utilize affiliates to provide services. These affiliates are selected at our discretion to ensure the highest level of service.

17. Vehicle Images

Vehicle images displayed on our website may not exactly match the vehicle provided.

18. Lost or Damaged Items

Fort Lauderdale-Car Service is not liable for lost or damaged items left in our vehicles. Found items will be kept for 30 days. To retrieve lost items, please fill out our Lost & Found form or contact our office at (954) 666-1067. A delivery fee may apply for returning items.

19. Pet Policy

Pets over 25 lbs must travel in a minivan or van unless they are service animals. All pets must be leashed or in a carrier. Please notify us in advance if you are traveling with a pet to ensure proper accommodation.